Shipping and Delivery

1. Service Delivery
  • Training Sessions: We will schedule your training sessions in advance at a time and location convenient for you, whether that’s at a fitness studio, your home, or an outdoor location. Please ensure that you are ready for your session as scheduled to maximize the effectiveness of your program.

  • Program Materials: Any written or digital materials, such as workout plans, nutritional guides, or progress tracking documents, will be shared with you electronically. You will receive these materials via email or through our designated platform.
2. Appointment Policies
  • Scheduling: We will work with you to determine a regular schedule for your training sessions. These sessions can be scheduled in advance, and we encourage you to book sessions well in advance to secure your preferred time slots.
  • Cancellations: If you need to cancel or reschedule a training session, we kindly ask for at least 24 hours’ notice. This allows us to accommodate other clients and optimize our schedule. Cancellations within 24 hours of the session may be subject to a cancellation fee.
3. Privacy and Confidentiality
  • Your personal fitness information, goals, and progress will be kept strictly confidential. We adhere to the highest ethical standards, and your privacy is of utmost importance to us.
4. Communication
  • We will maintain open lines of communication via email, phone, or in-person meetings as needed. You can expect regular updates on your program, as well as our availability to answer your questions and address any concerns.
5. Payment
  • Payment for training sessions or program packages will be outlined and agreed upon in your personalized contract. We accept various payment methods for your convenience, and payment details will be provided upon request.
6. Satisfaction Guarantee
  • We are dedicated to your success and satisfaction with our services. If you ever have any concerns or issues related to your fitness program or our services, please do not hesitate to contact us. We will do our best to resolve any issues promptly and to your satisfaction.

If you have any questions or need clarification on any aspect of this policy, please don’t hesitate to get in touch. We look forward to helping you reach your fitness goals and being a part of your fitness journey.